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Volunteer Guidelines

Because of the nature of the agency, the clients at Glade Run need consistency and stability.  As a volunteer, it is important for you to follow the guidelines that the clients are accustomed to and the staff adhere to which are as follows: 

• Dress appropriately.  Please use good judgment with your choice of clothing when you are planning to interact with the clients.
• Unless proper clearances have been completed, please make sure that you are never alone with a client.  There should always be a staff member present when either inside or outside of the cottage.
• No hugs.  Please use handshakes until relationships are formed with the client. 
• Client confidentiality needs to always be protected as stated in the Confidentiality Agreement for Non-employees.
• Follow all staff requests and suggestions.  The staff at Glade Run know the clients well.  Please involve them in any decision and/or question that you may have.
• Please notify staff if clients are exhibiting any negative behavior.  Please do not discipline the client yourself.
• Use discretion when sharing personal information with the client.
• No picture taking or videotaping the clients unless the pictures/tapes are to stay within the cottage.
• If you are planning to bring gifts for the clients on your visit, please notify the Community Relations Coordinator so that the gift can be approved.
• If you have a visit date planned and you need to cancel, please notify the Community Relations Coordinator.